CUSTOMER SUPPORT

Customer Support Terms and Conditions

Support Channels: Our customer support team is available through designated channels including email, phone, and live chat during regular business hours (specified on the Contact Us page).

Response Time: We strive to respond to customer inquiries within 24 hours during weekdays and 48 hours over weekends and public holidays.

Technical Assistance: While our customer support team is available for general assistance, for technical issues, please refer to our dedicated technical support team for prompt resolution.

Order Inquiries: For order-related inquiries, please provide your order number and relevant details for efficient assistance.

Returns and Refunds: Refer to our Returns and Refunds policy for information on product returns, exchanges, and refund processes.

Warranty Information: Details about product warranties can be found in the product documentation. For additional queries, contact our customer support team.

Privacy and Confidentiality: All customer information is handled with the utmost confidentiality. Refer to our Privacy Policy for details on how we manage and protect customer data.

Feedback and Complaints: We welcome your feedback. If you have concerns or complaints, please contact us through the provided channels, and we will address them promptly and professionally.

Changes to Terms: We reserve the right to update these Customer Support Terms and Conditions. Any changes will be communicated through our website.

Contact Information:

Email: [email protected]

Phone: [+91- 87448 99790]

Chat: Available on our website during business hours via SMS & FB Messenger.

By contacting our customer support team, you agree to abide by these terms and conditions. For further details, please review our full Terms of Service.